Niebuhr Gears is certified to the international quality standard ISO 9001. This means we are obliged to observe a number of guidelines on customer satisfaction, quality, improvement measures, supplier management, innovation and product development.
For us, ISO 9001 certification is not just a piece of paper, but an active element in our everyday processes. We are making a considerable effort to be proactive in the above mentioned parameters and are using it as a valuable tool across the organization – and in our factories in Denmark and China.
Within Niebuhr Gears, we aim to deal with each other on a “customer-to-customer” basis, where one department/function passes a product or semi-finished product to the next department/function, creating a strong, total value chain throughout the company.
Our internal processes – and our related documentation – are important for our customers, who experience transparency in all parts of the company. For Niebuhr Gears, ISO 9001 certification helps to maintain a trusting relationship between departments – and between Niebuhr Gears and each customer.